Camper UK Privacy Policy

This Privacy Policy applies to the websites www.camperuk.co.uk, www.burstner.co.uk, www.carthagomotorhomes.com, www.camperukleisurepark.co.uk, www.camperukleisurepark.com, www.camperukhire.co.uk, www.camperukhire.com, www.camperukonline.co.uk, www.motorhomeandcaravanaccessories.co.uk, as they are all operated by Camper UK Ltd. This declaration concerning the data protection only applies to these websites and their sub-pages. Thus, it does not cover websites of third parties which Camper UK refers to by means of links.

1. Collection and Use of Data

On our websites, we collect personal data only if this is required for the purpose defined by you and/or if you provide us with such data on consent. Personal data means any information relating to an identified or identifiable natural person.

1.1 Usage data

When visiting our websites, we collect usage data (for example, which browser is used, access times, visited product site etc.) which we are evaluating for statistical purposes, for optimising our offer and for guaranteeing system security.

1.2 Website

If you visit our website, we will collect personal data, in particular, for the purpose of contacting you at your request, processing online applications, mobile customer service requests or sending you our Newsletter with details on the Open Weekends and our latest offers. The data will only be used for the purposes disclosed. We work with Bluesky Interactive Limited to host our website, and within the scope of its services, the agency can have insight to personal data.

2. Use, Storage and Deletion of Cookies

CamperUK does not represent, warrant, endorse or hold esponsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of CamperUK and you visit entirely at your own risk.

Software disclaimer

Cookies are small text files which are stored on your end device. The purpose of these cookies is to control the Internet connection during your visit to our websites. We store the data collected by cookies separately from other files. We process such data exclusively for statistical purposes, for guaranteeing system security and for technical improvement. At the same time, these cookies enable us to optimise our offer in accordance with your needs. We will exclusively use session cookies. They remain on your terminal device only until you close your web browser. Thereafter, they will be deleted automatically. By changing the settings for your web browser, you may prevent the cookies from being saved on your end device.

3. Data Security

We protect your personal data against any risks connected with data processing, in particular, against unauthorised access, use or publication. For this purpose, we implement appropriate technical and organisational measures incorporating the latest technical advances. The data collected and obtained from you in a standard form on HTML-pages will be transferred in encrypted form (SSL – Secure Socket Layer) from your terminal device to our server.

4. Data Protection Rights

4.1 Right to withdraw: You are entitled to withdraw your consent given with regard to the processing of your personal data at any time with effect for the future. A withdrawal shall not affect the lawfulness of the processing of data on the basis of your consent until withdrawal of such consent.

4.2 Right of access: You are entitled to obtain information free of charge about the personal data stored. On your request, such information may also be provided by electronic means.

4.3 Rectification, erasure and restriction of data: You are entitled to request the rectification, erasure and restriction of your personal data. However, after erasure or blocking of your personal data, you can no longer use relevant services. Your right to erasure may be excluded by statutory retention requirements.

4.4 Data portability: You have the right that we provide you with data, which we are processing by automatic means and to the use of which you have given your consent, in machine-readable form or transfer such data to other controllers.

4.5 Assertion of rights: You may assert your rights by informal notification to Camper UK Ltd, Deacon Road, Lincoln, LN2 4JB or by e-mail to enquiries@camperuk.co.uk.

5. Disclosure of Data

Your personal data will not be disclosed unless Camper UK Ltd is legally obliged to such disclosure (e.g. request of an investigating authority) or authorised (e.g. within the scope of contract data processing). A transfer to third countries will only take place insofar as we expressly refer to such transfer and disclosure in this Privacy Policy. Upon disclosure and transfer of data, we will make sure that third parties comply with and observe a reasonable level of protection for personal data.

6. Erasure and Restriction of Data

Your data will be erased if: the processing of your request has been terminated; you have withdrawn your consent to the processing; or if the storage of your data is or becomes inadmissible for other legal reasons. Upon erasure or restriction of data, relevant services can no longer be used. If statutory retention requirements apply to your data, the data will instead be barred from any other use.

7. Tracking

7.1 Google Analytics

On the websites, data will be processed for marketing and optimisation purposes by the Google Analytics service, a web analysis service of Google Inc. ("Google").

Google Analytics uses cookies, i.e. text files which are stored on your computer and make an analysis of your use of the websites possible. The information on how you use the websites gathered by the cookies, as a rule, will be transferred to and stored on a Google server in the USA. You may prevent that by installing your browser in such a manner that no cookies are stored.

By activating IP anonymisation on the websites, your IP address will be truncated by Google beforehand within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA and truncated there.

We have concluded an appropriate contract concerning contract data processing with the provider. The transmission and transfer of data to the USA is in line with the required data protection level. The data protection level is safeguarded by Google's Privacy Shield Framework Licensing. https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active By order of the website operator, Google will use the processed information to evaluate the use of the website in order to compile reports concerning the website activities and to render further services associated with website use and Internet use vis-à-vis the website operator. The anonymised IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can prevent cookies from being stored by selecting the appropriate setting in your browser software; however, we would like you to note that in this case you could be prevented from fully using all functions of this website. You can further prevent collection of the data generated by the cookies and referring to your use of the website (including your IP address) as well as the processing of such data by Google by downloading and installing the browser plugin available under the following link http://tools.google.com/dlpage/gaoptout?hl=de.

8. Camper UK Newsletter

8.1. Registration for the Camper UK Newsletter

If you have signed up to the Camper UK Newsletter, Camper UK shall use your data provided upon registration for the purpose of dispatching the Camper UK Newsletter only. Your data will not be disclosed to any third parties. Only partner companies which are responsible for the technical handling of the Newsletter dispatch will be exempted. In these cases, the scope of data transmitted will be limited to the required minimum.

To subscribe to the Camper UK Newsletter, please fill in the form through the following link: http://eepurl.com/dtHSTj

8.2. Consent of the user to the collection and processing of data

If you have subscribed to the Camper UK newsletter, the wording of your declaration of consent reads as follows:

"Yes, I would like to subscribe to the newsletter of the company Camper UK Ltd per e-mail. If I do not want to receive any more information from Camper UK Ltd, I can simply revoke this consent at any time".

We only use your data for the purpose of sending this newsletter.

To improve our Newsletter, we use the e-mail analysis service of MailChimp. For this purpose we are recording your clicks and individual preferences as a reader by analysing whether an e-mail had been opened and which links had been activated. An opening will be recorded by the Newsletter retrieving a specially prepared graphics file from the server. More information on the Privacy Policy of MailChimp is available at: https://mailchimp.com/legal/privacy/

8.3. Cancellation of Camper UK Ltd Newsletter

Users who no longer wish to be provided with the Camper UK Newsletter or Camper UK advertising E-mails, click on the link "Unsubscribe Here" which is included in all e-mails sent by Camper UK.

9. Prize Competition

If you take part in a prize competition, we process the personal data provided by you for the conduct and performance of the prize competition.

In the event of a win, Camper UK Ltd will contact you personally to settle the winnings. In the case of a Facebook competition, we may publish your profile name.

The personal data of the participant will be processed for the conduct and performance of the prize competition as well as for statistical purposes by Camper UK Ltd. The personal data stored will be erased if such data is no longer required for the performance of the prize competition or if the storage of such data is or becomes inadmissible for other legal reasons.

10. Controller

Camper UK Ltd
Deacon Road,
Lincoln,
Lincolnshire,
United Kingdom
LN2 4JB
Telephone: 01522 697070
Email: enquiries@camperuk.co.uk

Data Protection Officer:
John Richards
Camper UK Ltd
Deacon Road,
Lincoln,
Lincolnshire,
United Kingdom,
LN2 4JB
Telephone: 01522 697070
Email: enquiries@camperuk.co.uk